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Extensiones de Cabello sintético largo con Clips para mujer, extensiones de cabello liso resistente al calor, Color puro, Color rojo y verde

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1. ¿Por qué la longitud no es la misma que la descripción?

Medimos la longitud del cabello cuando el cabello se estira a liso, el cabello de textura ondulada y rizada será mucho más corto en comparación con el cabello liso, preste atención a eso antes de comprar, gracias

2. ¿Por qué el peso no es el mismo que?

La Descripción: debido a que nuestro producto fue hecho a máquina, es normal que exista un error de 5-10g.

3. ¿Por qué se me enreda el pelo?

El cabello se enredaría debido a la sequedad, la acumulación de aceite y suciedad, el agua salada y el hecho de no peinar (peine de dientes anchos) su cabello diariamente. Asegúrate de lavar y acondicionar tu cabello al menos una vez a la semana, y si es posible, dos veces a la semana sería mejor. Puede usar gotas hidratantes o consultar a su estilista para obtener más sugerencias

4. ¿Se pueden alisar o rizar?

Por supuesto, están hechos de fibra 100% resistente al calor, el cabello se puede rizar o alisar, pero la temperatura no debe exceder los 160 grados. No deje el cabello suelto después de enrollarlo hasta que se enfríe. Puede poner el cabello en la mano o algo que pueda sujetar los rizos del cabello. Para mantener el rizado.

5. ¿Cuándo enviarán mi paquete después de que pagué mi pedido?

Habrá un tiempo de verificación de pago de 24 horas por AliExpress, enviaremos los productos dentro de 24-48 horas después de la hora de verificación.

6. ¿Cómo lidiar con el Olor?

Algunos de los clientes pueden hablar sobre el olor al recibir el cabello. Querido CLIENTE, no hay necesidad de preocuparse por esto, después de lavarlo y amamantarlo durante algún tiempo, el olor desaparecerá.

7. ¿Por qué el color no es el mismo que la descripción?

Las diferencias en el color pueden deberse a otras razones, como el reflejo del color en el monitor, la iluminación, el fondo, etc. Sin embargo, si cree que el artículo recibido tiene un color incorrecto, contáctenos para ver si es posible una devolución o reembolso.

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Tecnologia TV (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.tecnologiatv.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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